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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Donna Daniel

Donna Daniel

August 27, 2025

5  out of  5
rating by Donna Daniel
"Wonderful customer service from the young lady that helped me very pleasant very knowledgeable her name is Zana she deserve a raise, God bless this company may they continue to grow."
We responded:
"Mrs. Daniel, we appreciate your business and being a loyal client. Zana, the reat of the team, amd myself are happy with your experience. We will always work hard to meet your expectations. Thanks a lot for your review and feedback!"
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Sanna Yaffa

August 25, 2025

5  out of  5
rating by Sanna Yaffa
"Good customer service"
We responded:
"Mr. Yaffa, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Seth Schumer

August 22, 2025

5  out of  5
rating by Seth Schumer
"I had an exceptional experience with Ahmed Basuni’s State Farm agency in West Bloomfield—truly the gold standard of customer service. The team is responsive, knowledgeable, and goes above and beyond to address questions and find the best coverage at competitive rates. Every interaction—from easy, seamless quotes to thoughtful, attentive guidance—made the process stress-free and personalized. I highly recommend this agency to anyone looking for expert support and great value. Best wishes Mr. Basuni!!"
We responded:
"Mr. Schumer, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Jun Shen

Jun Shen

August 20, 2025

5  out of  5
rating by Jun Shen
"This is my great pleasure to write a review for Ahmed Basuni State Farm Agency. I would like to thank Mr. Basuni for his valuable time and proper guidance. Also, I want to add another name, Zana. She is such an incredible person and she done everything carefully for my new SUV insurance procedure. I really appreciate this business and highly recommend to visit Mr. Basuni’s office."
We responded:
"Mr. Shen, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Profile photo of Daifallah Alsalem

Daifallah Alsalem

August 12, 2025

5  out of  5
rating by Daifallah Alsalem
"يعطيهم العافيه تعاملهم جميل وسريع شكراً للاخت ليا على تعاملها"
We responded:
"Mr. Alsalem, Thanks a lot for your reviews and feedback!"
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Hassan Musa

August 8, 2025

5  out of  5
rating by Hassan Musa
"I got referred to Ahmed Basuni, he was such a great person. He provided all details and educated information to be abe to choose the policy that suited me. After all, great experience, great people and best price on great insurance coverage policies. Thanks alot Ahmed for your help."
We responded:
"Mr. Musa, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Muhanad Taha

August 5, 2025

5  out of  5
rating by Muhanad Taha
"Farzana did a great job 👏"
We responded:
"Mr. Taha, We appreciate your review and feedback!"
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Gabriel Al naser

August 5, 2025

5  out of  5
rating by Gabriel Al naser
"Great service."
We responded:
"Mr. Alnaser, Thanks a lot for your review and feedback!"
Profile photo of Rumaysa Siddiqi

Rumaysa Siddiqi

July 31, 2025

5  out of  5
rating by Rumaysa Siddiqi
"My experience with Ahmed Basuni’s State Farm Agency was outstanding. Ahmed, Zana, Devery, and Laya were a pleasure to work with—each team member demonstrated exceptional knowledge, friendliness, and attentiveness throughout the entire process. I highly recommend Ahmed Basuni’s agency to anyone looking for reliable and personalized insurance services!"
We responded:
"Ms. Siddiqi, Thank you for your 5-star review! My State Farm team and I are happy by your experience and we are looking forward to help at any point in the future if you need us. Thanks again for your reviews and feedback!"
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abdullah alarfaj

July 30, 2025

5  out of  5
rating by abdullah alarfaj
"Great offers, prices, and services"
We responded:
"Mr. Alarfaj, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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tahani elshaer

July 25, 2025

5  out of  5
rating by tahani elshaer
"Very good customer service, they are helpful and fast completing all document and responding to questions and emails! Highly Recommended!"
We responded:
"Mrs. Elshaer, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! . "
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Mohamed Mohamed

July 21, 2025

5  out of  5
rating by Mohamed Mohamed
"I really appreciate the team and attitude of moving with urgency service ."
We responded:
"Mr. Mohamed, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Omar M Hanoun

July 18, 2025

5  out of  5
rating by Omar M Hanoun
"We have been with this company for over 6 years. Getting quotes for our vehicles and home owners insurance has been a breeze. Laya goes above and beyond in customer service. Laya found us the most amazing full coverage at a cost that came way below industry standard. We are thankful for the years of great service. I recommend giving them a call."
We responded:
"Mr. Hanoun, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Profile photo of Bella Ru

Bella Ru

July 16, 2025

5  out of  5
rating by Bella Ru
"Thank you to the entire staff for your time and help !!! You all are wonderful and have been great!!!"
We responded:
"Mrs. Ru, Devery, and the rest of the team are very happy by your experience. we will always work hard to meet your expectations. thanks a lot for your review and feedback! "
Profile photo of Hamzah Saeed

Hamzah Saeed

July 15, 2025

5  out of  5
rating by Hamzah Saeed
"Devery was amazing to work with! He made insuring my food truck business easy and stress-free. Highly recommend!"
We responded:
"Mr. Saeed, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Profile photo of mohamad kheir

mohamad kheir

July 10, 2025

5  out of  5
rating by mohamad kheir
"Ahmad Busani is amazing! He made my car and home insurance simple and stress-free. Highly recommend"
We responded:
"Mr. Kheir, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Profile photo of Nabeel Ahmed

Nabeel Ahmed

July 8, 2025

5  out of  5
rating by Nabeel Ahmed
"The best choice in the town I recomend it to everyone"
We responded:
"Mr. Ahmed, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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cm toufique

July 7, 2025

5  out of  5
rating by cm toufique
"I just enrolled with State Farm auto insurance via agent Ahmed Basuni. I would say their service was excellent and it did fulfill my need. The whole purchase was over the phone and the service lady Farzana was very helpful to work on that."
We responded:
"Mr. Toufique, It is a pleasure having your business with State Farm. We are all looking forward to service your insurance policies. Farzana is very good team member and she always help our customers and offering excellent services. Thanks a lot for your review."
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MIDO SAM

June 2, 2025

5  out of  5
rating by MIDO SAM
"I would like to extend my sincere appreciation to Engineer Ahmed Bassiouni for his outstanding service. He demonstrated exceptional professionalism, efficiency, and attention to detail in handling all aspects of my car insurance. His ability to secure the most competitive market rate reflects both his expertise and dedication to client satisfaction. I highly recommend his services to anyone seeking reliable and high-quality insurance support."
We responded:
"Mr. Sam, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Profile photo of Nahla Jawech

Nahla Jawech

May 30, 2025

5  out of  5
rating by Nahla Jawech
"Devery was very helpful and patient when we called. He tried his best to find us the best deal. You can’t go wrong with choosing this office! Thank you to both Devery and Ahmed! 10/10 recommend"
We responded:
"Mrs. Jawech, Devery, the team, and myself are glad with your experience. We appreciate your business and we will always work hard to meet your expectations. Thanks a lot for your review and feedback!"
Profile photo of Sarah Tallima

Sarah Tallima

May 23, 2025

5  out of  5
rating by Sarah Tallima
"I had a great and easy experience with them and it’s highly recommended. Hats off for Mr. Ahmed Basioni"
We responded:
"Mrs. Tallima, My team and myself are glad with your experience and we will work hard to meet your expectations. Thanks a lot for your reviews and feedback!"
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yousf Ayar

May 9, 2025

5  out of  5
rating by yousf Ayar
"Very good people"
We responded:
"Mr. Ayar, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Profile photo of Ishan Biswas

Ishan Biswas

May 9, 2025

5  out of  5
rating by Ishan Biswas
"Devery was very helpful and quick in facilitating an additional vehicle on our account that we are planning to pick up from another state. He was very knowledgeable on the process and made things very easy."
We responded:
"Mr. Biswas, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Abdallah Elkholy

Abdallah Elkholy

April 25, 2025

5  out of  5
rating by Abdallah Elkholy
"Great experience, thanks so much especially for MS LAYA"
We responded:
"Mr. Hamdy, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Profile photo of Scott Boggess

Scott Boggess

April 25, 2025

5  out of  5
rating by Scott Boggess
"First experience dealing with any insurance besides progressive, and it's been a surprisingly pleasant experience. Devery Jakubos helped strategize my insurance plan. They were responsive and easy to communicate back-and-forth with over email. They made sure to answer any questions I had about pricing and helped identify what parts of the insurance plan were most important and significant. Rates are reasonable compared to other similar providers. I have not yet had to file any claims, but I imagine they would continue being exceedingly helpful and responsive."
We responded:
"Mr. Boggess, Thank you for taking the time to share your thoughts! Devery, the team, and myself are glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "